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If you have purchased a qualifying Olay product from a participating store in the UK or ROI between 15th July 2023 and 30th June 2024 and have not loved it, we will refund the purchase price provided you apply within 30 days of purchase and no later than 30 days following the offer closing date of 30th June 2024. Please note; proof of purchase is required and the offer is limited to a single application per household.


Terms and Conditions

  • This offer is open to all residents in the UK and ROI aged 18 years and over.

  • The offer is limited to one application per household over the period of the promotion, which runs from 15th July 2023 and closes at 23:59 hours on 30th June 2024. No bulk or third party applications will be accepted.

  • To claim; click on and print the online form. Return the completed form, together with your original receipt (or on-line order confirmation), showing your purchase of one of the qualifying products and the applicable product to: -

  • UKOlay MBG, Dept SH153, Nether Road, Galashiels, TD1 3HE

  • ROI: Olay MBG, Dept SH153, PO Box 596, Dublin 14

In your claim please state the reason why you are not happy with the product and highlight (or otherwise indicate) the specific product on the till receipt/on-line order confirmation for which you are making a claim.

Qualifying Products


  1. Olay Retinol24 range (Face cream, serum, eye)

  2. Olay Retinol24 MAX range (Face cream, serum, eye)

  3. Olay Vitamin C range (Face cream, Face cream SPF 30, serum, eye)

  4. Olay Hyaluronic24 range (Face cream, serum, eye)

  5. Olay Collagen Peptide24 range (Face cream, Face cream SPF30, serum, eye)

  6. Olay Collagen Peptide24 MAX range (Face cream, eye)

  7. Olay Regenerist: Face Cream 50ml

  8. Olay Regenerist Day SPF 30 Face Cream 50ml

  9. Olay Regenerist Ultra Rich Day Face Cream Rich Feel, 50ml

  10. Olay Regenerist Whips SPF30 50ML

  11. Olay Niacinamide range (Face cream, Face cream SPF30, Night cream, serum, eye)

  • Consumer pays postage. The refund amount does not include postage costs for the return of the qualifying Olay product.

  • Claims must be made within 30 days of purchase and no later than 30 days following the offer closing date of 30th June 2024.

  • The promoter is not liable for applications that are lost in the post, incomplete, delayed or damaged.

  • The promoter will send a cheque to the name and address supplied; please allow 28 days for your cheque to arrive after submission of your proof of purchase.

  • This does not affect your statutory rights.

  • Your personal details will only be used for the purposes of administering this promotion and for no other purposes. For more information on our privacy policy, please visit:

Promoter - Procter & Gamble UK, Weybridge, Surrey, KT13 0XP.