If the Olay product you purchased doesn't match your expectations, our money-back guarantee ensures you can send it back and be refunded if you follow these steps:
Print the online claim form
Return the purchased product with the completed form and the original receipt or online order confirmation
Terms and Conditions
This offer is open to all residents in the UK and ROI aged 18 years and over.
The offer is limited to one application per household over the period of the promotion, which runs from 1st May 2021 and closes at 23:59 hours on 30th November 2021. No bulk or third party applications will be accepted.
To claim; Return the completed form, together with your original receipt (or on-line order confirmation), showing your purchase of one of the qualifying products and the applicable product to:
UK: Olay Retinol24 & Collagen Peptide24 MBG, Dept SH030, Nether Road, Galashiels, TD1 3HE
ROI: Olay Retinol24 & Collagen Peptide24 MBG, Dept SH030, PO Box 596, Dublin 14